Return & Refund Policy

Overview

At Teezora, every product is made specifically for you after your order is placed. Because our products are manufactured on demand, we are unable to accept returns for reasons such as a change of mind, incorrect size selection, or personal preference.

However, if you receive a damaged, defective, misprinted, or incorrect item, we will gladly provide a replacement or refund in accordance with this policy.

Eligible for Replacement or Refund

You may request a replacement or refund if:

• You received the wrong product.
• You received the wrong size compared to what was ordered.
• The product arrived damaged or defective.
• The print quality is significantly defective or incorrect.
• The item was delivered in a condition that makes it unusable.

Requests must be submitted within 48 hours of delivery.

Not Eligible for Return or Refund

Because all products are custom printed on demand, we do not accept returns or provide refunds for:

• Change of mind.
• Ordering the wrong size.
• Color variation due to screen or display differences.
• Minor variations in print placement that fall within manufacturing tolerance.
• Incorrect address provided by the customer.
• Failure to collect or accept the delivery.

How to Request a Replacement or Refund

To initiate a claim, please contact our support team within 48 hours of delivery and include:

• Your order number.
• A clear photograph of the product.
• A photograph of the shipping label on the package.
• A brief description of the issue.

Email us at support@teezora.com.

Replacement Process

If your claim is approved, we will arrange a replacement at no additional cost to you. In many cases, you may not be required to return the defective product.

Replacement orders are generally processed within 2-5 business days after approval.

Refund Process

If a replacement cannot be provided, we may issue a refund to your original payment method.

• Prepaid Orders: Refunded to the original payment method.
• Cash on Delivery (COD) Orders: Refunded via bank transfer, UPI, or another agreed payment method.

Approved refunds are typically processed within 5-10 business days, depending on your bank or payment provider.

Late or Missing Refunds

If you have not received your refund after the processing period:

• Check your bank account again.
• Contact your payment provider or bank.
• If the issue persists, contact us at support@teezora.com.

Order Cancellation

Orders may be cancelled before production begins. Once a product has entered production, cancellation is generally not possible because the item is being custom manufactured specifically for your order.

Contact Us

If you have any questions regarding returns, replacements, or refunds, please contact us: