Frequently Asked Questions
FAQ
Everything you need to know about shopping with Teezora.
What is Teezora?
Teezora is an Indian print-on-demand clothing brand that creates premium graphic apparel and lifestyle products. Every item is made specifically for you after your order is placed.
How long does delivery take?
Orders are usually processed within 2-5 business days. Delivery typically takes:
- Metro cities: 2-4 business days
- Tier 2 & Tier 3 cities: 3-6 business days
- Remote areas: 5-8 business days
Do you offer Cash on Delivery (COD)?
Yes. Cash on Delivery is available for eligible PIN codes across India. Availability will be shown during checkout.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email and/or SMS. You can use the tracking link to monitor the delivery status of your package.
Can I cancel my order?
You can request cancellation before production begins. Since all products are made on demand, orders cannot usually be cancelled once manufacturing has started.
Can I return or exchange a product?
We do not accept returns for change of mind or incorrect size selection. However, if you receive a damaged, defective, or incorrect product, we will arrange a replacement or refund in accordance with our Return & Refund Policy.
What if I ordered the wrong size?
Please refer to the size chart before placing your order. Since our products are custom-made, we are generally unable to accept returns or exchanges for size-related issues unless the wrong size was sent by us.
Are the colors exactly the same as shown online?
We make every effort to display colors accurately. However, slight variations may occur due to different screen settings and device displays.
Do you ship across India?
Yes. We ship to most serviceable PIN codes across India through trusted courier partners.
Is shipping free?
We may offer free shipping on eligible orders or promotional campaigns. Any applicable shipping charges will be displayed during checkout before payment is completed.
Do I need an account to place an order?
Creating an account is recommended because it allows you to track orders, manage addresses, and view your order history. However, checkout options may vary depending on site settings.
How do I contact customer support?
You can reach our support team through the Contact Us page or by using the details below:
Teezora Support
Email: support@teezora.com
Phone: +91 98765 43210
Business Hours: Monday - Saturday, 10:00 AM - 7:00 PM IST